Effective Date: 01/09/2025
Company: Thaliahub, Kerala, India
At Thaliahub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our software products and services.
By using our website or subscribing to our SaaS platforms, you agree to the terms described in this policy.
We may collect the following types of information:
When you contact us, register for a demo, subscribe to a service, or make a payment, we may collect:
Name and company name
Email address
Phone number
Billing and communication address
Payment details (processed securely through payment gateways)
We may collect non-personal data such as:
IP address and browser type
Device information
Access times and website activity
Cookies and similar technologies (to improve user experience)
For SaaS users, we may collect data entered into the system — such as billing details, inventory, customer information, or staff records — strictly for service functionality and customer support.
Your information is used to:
Provide and manage our software and services
Process payments and invoices
Offer technical support and resolve queries
Personalize user experience and improve functionality
Send service updates, newsletters, or promotional materials (with consent)
Maintain compliance with applicable laws and regulations
We do not sell, rent, or trade your personal data to third parties.
We implement robust technical and organizational security measures to protect your data from unauthorized access, loss, or misuse.
All sensitive data is stored securely using encryption and access controls. Our cloud-based SaaS systems are hosted on trusted providers such as AWS, Azure, or Google Cloud, ensuring high standards of data protection.
We retain personal and business data only as long as necessary to:
Fulfill the purpose for which it was collected
Comply with legal obligations
Resolve disputes or enforce agreements
Once the retention period expires, your data is securely deleted or anonymized.
Our website uses cookies to enhance user experience, track website traffic, and improve performance.
You may disable cookies in your browser settings; however, some features of the website may not function properly if cookies are disabled.
We may use third-party services (like payment gateways, analytics tools, or email marketing platforms) that operate under their own privacy policies.
Examples include:
Google Analytics
Razorpay / Instamojo (for payments)
Email marketing tools (for updates)
Thaliahub is not responsible for how third parties handle data but ensures all integrations meet industry-standard data protection guidelines.
As a user, you have the right to:
Access, correct, or update your personal information
Request deletion of your data (where applicable)
Withdraw consent for marketing communications
Request a copy of stored information
To exercise these rights, contact us at [support@thaliahub.com].
We may share data only when:
Required by law, court order, or legal process
Necessary to provide services (e.g., through trusted vendors)
You have explicitly consented to the sharing
All shared data is handled under strict confidentiality agreements.
Our services are intended for businesses and not for individuals under 18 years of age. We do not knowingly collect personal data from minors.
As a digital company, your data may be transferred or stored on secure servers outside India.
Thaliahub ensures all such transfers comply with applicable data protection regulations (including GDPR where applicable).
Thaliahub may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. Updates will be posted on our website with a revised “Effective Date.”
We encourage you to review this page periodically for the latest version.
If you have any questions, complaints, or requests related to this Privacy Policy, please contact us at:
📧 Email: support@thaliahub.com
📞 Phone: +91 9895558522
📍 Address: Thaliahub, Kerala, India
🌐 Website: https://www.thaliahub.com
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.
We respect your privacy. Read our Privacy Policy to understand how Thaliahub protects your data.
