Effective Date: 01/09/2025
Company: Thaliahub, Kerala, India
Welcome to Thaliahub. These Terms of Service (“Terms”) govern your access to and use of our website, products, and SaaS-based software solutions.
By using or subscribing to any Thaliahub service, you agree to comply with these Terms. Please read them carefully before using our services.
If you do not agree to these Terms, you should not access or use any of our software or website services.
“Company”, “We”, “Us”, “Our” refers to Thaliahub , a software and digital solutions provider based in Kerala, India.
“User”, “You”, or “Client” refers to any individual or organization accessing or using our software, website, or services.
“Services” refers to all products and digital solutions offered by Thaliahub, including but not limited to Restaurant Management Software, GST Billing Software, E-commerce Solutions, Custom Software, VAN Sales Software, Clinical Management Software, and School ERP Systems.
By accessing our website, creating an account, or using any Thaliahub service, you agree to these Terms of Service, our Privacy Policy, and our Return & Refund Policy.
If you are using our services on behalf of a company, you represent that you are authorized to bind that company to these Terms.
You must be at least 18 years old to use our services.
You agree to use our services only for lawful business purposes.
You are responsible for maintaining the confidentiality of your login credentials.
You shall not copy, resell, reverse-engineer, or distribute any part of our software without written permission from Thaliahub.
You are responsible for ensuring that your use of our software complies with applicable laws and regulations (including tax and data protection laws).
To access certain features or SaaS platforms, you may be required to create an account.
You agree to:
Provide accurate and complete information.
Keep your account credentials secure.
Notify Thaliahub immediately if you suspect unauthorized use of your account.
Thaliahub will not be liable for any loss or damage arising from unauthorized access to your account due to your negligence.
All Thaliahub software services operate under a subscription or licensing model (SaaS).
Payments must be made as per the selected plan (monthly, quarterly, or annually).
Fees once paid are non-refundable, except under the conditions mentioned in our Return & Refund Policy.
We reserve the right to suspend or terminate service in case of non-payment or violation of these Terms.
When you subscribe to Thaliahub’s software, you are granted a non-exclusive, non-transferable, limited license to use the software during the active subscription period.
You do not own the software or its source code, and you may not copy, modify, or distribute it without written permission from Thaliahub.
All content, software, source code, graphics, logos, trademarks, and design elements are the exclusive property of Thaliahub.
You agree not to use, reproduce, or distribute any Thaliahub intellectual property without prior authorization.
Thaliahub strives to ensure continuous service availability. However, temporary interruptions may occur due to maintenance, updates, or technical issues.
We reserve the right to modify, enhance, or discontinue any feature or service at our discretion.
We may also roll out software updates or patches to improve functionality and security.
Your data privacy is important to us. All data handling practices follow our Privacy Policy.
We use secure cloud environments, encryption, and data protection protocols. However, users are responsible for keeping their login credentials safe and for maintaining data backups when required.
Thaliahub shall not be liable for:
Any indirect, incidental, or consequential damages arising from the use or inability to use our services.
Data loss or business interruption caused by third-party integrations or user errors.
Any issues arising from misuse, unauthorized access, or third-party interference.
Our total liability, in any case, shall not exceed the amount paid by you for the service during the last billing period.
Thaliahub reserves the right to suspend or terminate your account if you:
Violate any terms of this agreement.
Misuse our services for illegal or unethical purposes.
Fail to make payments within the specified time.
Upon termination, your access to the software and stored data may be restricted or permanently deleted after a defined retention period.
We provide ongoing technical support for all active subscriptions. Support includes:
Troubleshooting and bug fixes
Assistance with setup and configuration
Regular software updates and feature enhancements
Support does not cover third-party hardware or external system issues unless specifically agreed upon.
Our software may integrate with third-party applications such as payment gateways, SMS APIs, or analytics tools.
Thaliahub is not responsible for data breaches or malfunctions caused by such third-party services.
These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in Kerala, India.
Thaliahub reserves the right to modify or update these Terms at any time.
All updates will be posted on this page with an updated Effective Date.
Continued use of our services after updates constitutes acceptance of the revised Terms.
For questions, concerns, or clarifications about these Terms, please contact:
📧 Email: support@thaliahub.com
📞 Phone: +91 9895558522
📍 Address: Thaliahub, Kerala, India
🌐 Website: https://www.thaliahub.com
By accessing or using any Thaliahub software, website, or service, you acknowledge that you have read, understood, and agreed to these Terms of Service.
By using our website and software, you agree to our Terms of Service and Privacy Policy.
